Referral Marketing for Small Business
Module 5
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Build Your Referral Partner Network

Identify the businesses around your customer's journey, recognise valuable referral decision points, decide who is worth approaching and build partnerships you can measure.

~95 min 7 lessons0 of 7 complete
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This module covers:

  • what makes a genuinely good referral partner
  • how to map the businesses around your customer's journey
  • how to decide which partners are worth approaching
  • how to start the conversation without asking for leads
  • how introductions, follow-up and updates will work
  • whether referral partners should be paid
  • how to measure partner referrals separately

Lessons in this module

7 lessons · ~95 min
  1. 5.1

    What Makes a Good Referral Partner?

    Locked

    14 min readNext lesson
  2. 5.2

    Map the Businesses Around Your Customer

    Locked

    12 min readNot started
  3. 5.3

    Decide Which Partners Are Actually Worth Approaching

    Locked

    14 min readNot started
  4. 5.4

    How to Approach a Potential Referral Partner

    Locked

    14 min readNot started
  5. 5.5

    Decide How the Partnership Will Work

    Locked

    13 min readNot started
  6. 5.6

    Should Referral Partners Be Paid?

    Locked

    12 min readNot started
  7. 5.7

    Measure Referral Partners Separately

    Locked

    16 min readNot started

Module resources

  • Referral Partner Map
    Worksheet
    Open
  • Referral Partner Approach Planner
    Worksheet
    Open

Put this module into practice

Before moving to Module 6: map the businesses surrounding your customer's journey identify at least three referral decision points shortlist three to five potential partners choose your strongest first opportunity learn enough about that business to know whether you would confidently recommend them start with a genuine conversation rather than immediately asking for referrals clearly explain who is a good referral for your business agree how introductions should happen if the relationship moves forward decide how partner referrals will be recorded check any relevant rules before introducing referral fees or commissions

Ready to start Module 5?

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