Referral Marketing for Small Business
Module 6
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Track, Measure and Grow

Choose where referrals are recorded, decide what to track, understand the numbers that matter and build a 30-day plan for putting your referral system into action.

~104 min 7 lessons0 of 7 complete
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This module covers:

  • where you will track referrals
  • what information to record for each referral
  • the referral numbers that matter
  • how to measure quality, not just quantity
  • how to find where the system is breaking
  • how to run a simple monthly referral review
  • how to build a 30-day referral marketing plan

Lessons in this module

7 lessons · ~104 min
  1. 6.1

    Choose Where You Will Track Referrals

    Locked

    12 min readNext lesson
  2. 6.2

    What Should You Record?

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    12 min readNot started
  3. 6.3

    Understand the Numbers That Matter

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    18 min readNot started
  4. 6.4

    Measure Quality, Not Just Quantity

    Locked

    12 min readNot started
  5. 6.5

    Find Where the System Is Breaking

    Locked

    14 min readNot started
  6. 6.6

    Run a Simple Monthly Referral Review

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    14 min readNot started
  7. 6.7

    Build Your 30-Day Referral Marketing Plan

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    22 min readNot started

Module resources

  • Referral Tracker
    Reporting
    Open
  • Mayventa Referral Tracker
    Reporting
    Open
  • Monthly Referral Review
    Reporting
    Open
  • 30-Day Referral Marketing Plan
    Strategy
    Open

Put this module into practice

Before completing the course: choose where referral information will live make one person responsible for keeping it accurate create consistent referral types and statuses record every referral record the outcome record referral revenue track customer and referral-partner referrals separately track rewards if you offer them schedule a regular referral review complete your 30-Day Referral Marketing Plan choose one improvement after your first review

Ready to start Module 6?

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